From sign-up to your first booking in 15 minutes: a self-serve setup guide
No sales call, no setup fee. A step-by-step, 15-minute guide to getting a Malaysian business live on Timeo: create your store, add services or menu, turn on payments, and test the full loop.
The biggest reason small businesses stay offline isn’t cost: it’s the dread of a multi-week “onboarding” process with a salesperson, a demo, and a setup fee. Timeo is self-serve: you sign up, set up, and go live yourself. Here’s exactly what the first 15 minutes look like.
Before you start: have these three things ready
- Your business name and a short web address (your slug, e.g. yourshop → yourshop.timeo.my).
- Your services or menu: names and prices. You can refine these later; you just need enough to go live.
- Your payment details: a DuitNow QR or a payment-gateway account if you want to take money online from day one. (You can also start with cash-at-counter and add online pay later.)
The 15-minute setup, step by step
Minutes 0 to 3: create your business
Go to the business sign-up, create your account, and the tenant-creation wizard opens automatically: no sales call, no waiting for approval. Pick your business type (services or F&B), your location, and your web address. Start here →
Minutes 3 to 8: add what you sell
Add your services (with durations) or your menu items (with prices). For bookings, set which staff can deliver which service and their working hours. This is what powers the customer slot picker and prevents double-bookings.
Minutes 8 to 12: turn on payments
Add your DuitNow QR or connect a payment gateway so customers can pay online. Prefer to keep it simple at first? Leave it on cash-at-counter and switch on online pay whenever you’re ready. Your storefront still works.
Minutes 12 to 15: go live and test
Activate your subscription, then open your own storefront link and place a test booking or order. You’ll see it land in your dashboard in real time. That’s the whole loop (customer in, order out) proven before a single real customer touches it.
What to do in week one (not minute one)
Going live fast is the point, but here’s the short list of things worth doing once customers are flowing:
- Put your storefront link in your Instagram bio and a QR on the counter.
- Send a WhatsApp broadcast to your existing customers with the link.
- Set up booking reminders so no-shows drop on their own.
- Review your first daily totals to make sure every payment rail reconciles.
The goal isn’t a perfect store on day one. It’s a working store on day one, and a self-serve system means you’re never waiting on anyone else to get there. See how Timeo works →