Cookie Policy

Last updated: August 29, 2026

This Cookie Policy explains how Timeo LLC ("Timeo") uses cookies and similar technologies on the Timeo website at timeo.my. It supplements our Privacy Policy. The Timeo mobile apps do not use browser cookies.

1. What cookies are

A cookie is a small text file stored on your device by your browser. Cookies let a website remember your actions and preferences over time.

2. Cookies we use

2.1 Strictly necessary cookies

Browsing the public pages of this site β€” the homepage, pricing, features, industries, blog, and tools β€” sets no cookies at all. Cookies appear only once you sign in, and they are the ones that keep you signed in. You cannot opt out of these while using an account.

  • better-auth.session_token: keeps you signed in, up to 90 days. Served with a __Secure- prefix over HTTPS.

2.2 Analytics

We use Umami, which we run ourselves on our own server at analytics.timeo.my. It sets no cookies and does not create a persistent identifier for you. It records the page you visited, the site that referred you, and a country derived from your IP address. Your IP address itself is hashed with a salt that rotates daily and is never stored. Query strings and URL fragments are stripped before anything is transmitted, so text you type into a search box or an address carried in a link does not reach it.

Because it is cookieless and stores no identifier, we treat it as strictly necessary and it loads without a prompt. It runs only on our public marketing pages. It is not loaded inside a business's Timeo account, in the member portal, or on the point-of-sale and kitchen screens.

2.3 Marketing cookies

We do not use marketing or advertising cookies.

3. How to opt out

We do not show a cookie banner, because the public pages of this site set no cookies for you to consent to. You can still switch analytics off entirely:

  • Do Not Track: turn on "Do Not Track" in your browser and we record nothing.
  • Global Privacy Control: we honour the GPC signal, which some browsers and extensions send automatically.
  • Browser settings: most browsers let you block or delete cookies. Instructions: Chrome, Safari, Firefox, Edge.

4. Changes

We may update this Cookie Policy. Material changes will be highlighted on the site and dated above.

5. Contact

Questions? Email privacy@timeo.my.