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Switching from Katch? Keep your members, own the relationship.
Katch puts your gym on a marketplace. Timeo gives you the system behind it: memberships, day passes, PT packs, classes, door entry, payments and a member app, all under your own name, from RM79 a month.
What changes when you run your own system
On a marketplace your members belong to the platform. They see your gym next to every other gym, pay through the platform, and follow its rules for passes and entry. On Timeo your members belong to you: they sign in to your gym, buy your plans at your prices, and the money goes to your own Billplz or Stripe account the same day.
- Your brand on the member app and your public page, not a marketplace listing.
- Your member data, exportable at any time.
- A flat monthly fee with no commission on sales.
- Staff logins for the front desk and coaches, with their own permissions.
Feature by feature
| On Katch today | On Timeo |
|---|---|
| Bundle plans: day pass, 3, 7, 30 and 90-day access | Membership plans with any duration; packages count down to the day in your own timezone |
| PT session packs with an expiry | Session packages (10, 20, 30 sessions) with expiry, used-count and per-session spend on classes |
| QR and face recognition at the door | Timeo Gate reader: rotating app QR, NFC card, and face recognition on supported turnstiles; refuses lapsed members with the reason on screen |
| Class list on the business page | Class templates, capacity, waitlist, plan-gated classes, one-tap booking and cancellation in the member app |
| Star ratings and reviews on the marketplace | Reviews on your own public page |
| Members find you on the Katch explore map | Your own public page at timeo.my/book/your-gym, the Timeo member app directory, and your Google Business Profile |
| Payments through the marketplace | FPX, DuitNow and card payments straight into your own Billplz or Stripe account; card plans renew themselves |
| Merchant portal | Full owner console: members, sales, POS, reports, staff logins, WhatsApp automations, e-Invoice |
Moving over takes one spreadsheet
Export your member list, add a column for each member's current plan, its expiry date and, for PT packs, the total and used sessions. Upload it under Customers, Import. Timeo creates every member with their active package attached, links it to the matching plan, and the door and class booking work for them on day one. A member with a gym plan and a PT pack is simply two rows.
What you give up, and how to replace it
The one thing a marketplace does that your own system cannot is put you in front of people who have never heard of you. Three things cover most of that: a Google Business Profile with your Timeo booking link, your public page at timeo.my/book/your-gym which is indexed by Google, and the gym directory inside the Timeo member app. Day passes and trial classes stay purchasable by walk-ins from your public page.
Questions gym owners ask
Can I keep selling day passes? Yes. A day pass is a one-day plan; it counts down like any other package and opens the door for that day.
Do card plans renew by themselves? Yes, on your own Stripe account. FPX members are reminded before their package expires and renew from the app.
What hardware do I need for the door? One Timeo Gate reader per door on Ethernet, wired to your existing lock or turnstile. See the Timeo Gate page.
Is there a contract? No. Monthly, cancel any time, export your data any time.