Pilates studio management software in Malaysia | the Timeo playbook

A Pilates studio lives and dies by its class schedule: eight reformer beds, a waitlist for the 7pm slot, and members who paid for a 10-class pack and expect the count to be right. Here is how Malaysian Pilates studios run all of that on Timeo, from the booking page to the reformer bed a member picks.

A class schedule members book themselves

Build your weekly timetable once with class templates (Reformer Beginner, Mat Flow, Barre) and Timeo generates the upcoming sessions automatically. Each class carries its own capacity, so an 8-bed reformer class closes itself at 8 reservations. Members book from your studio’s booking page or the member app, and every surface shows live spots remaining.

Let members pick their reformer bed

With spot booking, a class gets a seating chart: members choose bed 3 by the window the way they choose a cinema seat. The front desk, the app, and the waitlist all respect the chart, so two people never claim the same bed. Studios that do not need charts simply leave them off and Timeo assigns spots quietly.

Class packs that count themselves

Sell a 10-class pack or a monthly unlimited membership and Timeo does the arithmetic: each reservation burns one session from the right pack, expiring packs expire, and a renewal bought early queues up behind the current one instead of overwriting it. Members see their remaining sessions in the app, which kills the “I still have 3 classes, right?” WhatsApp thread.

Waitlists that fill cancelled beds

When someone drops out of a full class, the first matching person on the waitlist is promoted into the spot automatically and notified. The 7pm class stays full without you playing broker in three group chats.

Reminders on WhatsApp, from your own number

Timeo sends booking confirmations and reminders 24 hours and 1 hour before class, by WhatsApp, email, and app notification. Connect your studio’s WhatsApp number once (scan a QR, like WhatsApp Web) and the messages come from you, not a shortcode. Members can reply YES to confirm or NO to cancel and Timeo updates the booking.

Payments without chasing

Members pay for packs and memberships online with FPX, DuitNow QR, card, or e-wallet. Walk-in mat class? The front desk takes it at the POS and the payment lands against the right class and instructor. Everything flows into the same sales reports.

Planning the tech stack in more depth? See the class scheduling and waitlist guide and the memberships and class packs guide.