A Fresha alternative with flat pricing.
Fresha pairs salon software with a consumer marketplace and prices by team member. Here is where that suits you, where Timeo fits better, and how to move.
Who looks for a Fresha alternative
Fresha is a strong pick for being found by new clients. Salons that already have a full book of regulars tend to weigh what they pay for that reach.
- Pricing grows with the team. The Team plan is priced per team member each month, so every new hire raises the bill. From Malaysia the page showed MYR 45 per team member; your country’s figure may differ.
- Messages beyond the free allowance are paid. Fresha includes 20 free texts a month (per team member on Team), then charges per message.
- Marketplace fees on new clients. Brand new clients who find you through the Fresha marketplace carry a one time fee. Returning clients never do.
Fresha and Timeo side by side
Fresha facts are taken from its own pages on 9 November 2026. "Not stated" means we did not find it on the pages we checked, not that the product lacks it.
| Fresha | Timeo | |
|---|---|---|
| Monthly price | Independent plan for 1 team member; Team plan per team member; currency set by your country | USD 29 to USD 49 a month per location (Basic, Advance, Team), the same whatever the client count |
| Staff | Each bookable team member is priced on Team | 1 login on Basic (USD 29), 5 on Advance (USD 39), unlimited on Team (USD 49) |
| Reminders | 20 free texts a month (per team member on Team), then paid per message; app notifications free | WhatsApp from your own business number: unlimited appointment reminders plus 500 other automated messages a month, and email too |
| Marketplace | Consumer marketplace; one time fee on brand new marketplace clients | No marketplace fee: your own booking page and website |
| Payments | Fresha payments optional; you can use Fresha without them | One off online payments and deposits go into your own Airwallex account, in your own currency; auto-renewing memberships charge cards through your own Stripe account |
| Contract and trial | 7 day trial; no minimum commitment, cancel anytime | Every plan has a 7 day free trial with no contract. Paying yearly gets 14 months for the price of 12. |
When Fresha is the better choice
- You need new clients more than tools. Fresha’s marketplace puts you in front of people looking to book. Timeo has no comparable consumer marketplace.
- You are a small team on light texting. With one or two team members and few texts, Fresha’s per member pricing can come out below a flat plan.
- You want booking from social profiles. Fresha lists free bookings from Facebook and Instagram on its pricing page.
When Timeo is the better fit
- Teams of five or more. Timeo Team is USD 49 a month per location with unlimited staff, so a growing salon pays the same at ten stylists as at six.
- Reminders on the app your clients read. Timeo sends reminders by WhatsApp from your own number, with appointment reminders unlimited.
- Commission at checkout. On Team, Timeo works out each stylist’s commission per service and product as you check out.
Moving from Fresha to Timeo
Fresha documents its own client export, which makes this one of the easier moves. You need permission to download clients on your Fresha account.
- In Fresha, open Clients, then Clients list, choose Options and export as CSV (Excel works too, but save it as CSV before importing).
- In Timeo, open Customers and choose Import customers. Choose CSV file (or paste the sheet), then Preview import. Timeo matches the columns, flags rows it cannot read, and matches people you already have by email, then phone. Nothing is saved until you confirm the plan.
- Rebuild your service menu under Booking setup > Services and set each team member’s hours.
- Connect your WhatsApp under Settings > WhatsApp, then point your website and social links at your Timeo booking page.
Card details cannot be exported from Fresha, so clients add a card again on their next deposit. Appointment history stays in Fresha; you can export it there as CSV, Excel or PDF for your records. If you would rather not do it yourself, our team can run the import and set up services as part of hands-on setup, which is quoted separately.
Questions about switching from Fresha
- Is Fresha free?
- Not any more for most salons. Its pricing page lists an Independent plan for one team member and a Team plan priced per team member, with a 7 day trial and the price shown in your own currency.
- Does Timeo charge a fee on new clients?
- No. Timeo is a flat monthly plan. Clients book through your own booking page and website, so there is no per client marketplace fee.
- Can I export my clients from Fresha?
- Yes. Fresha’s help centre explains it: Clients, Clients list, Options, then Excel or CSV. Import that CSV into Timeo under Customers > Import customers.
- Does Timeo work in my country?
- Timeo is billed in US dollars worldwide, Canadian dollars in Canada and ringgit in Malaysia. Online payments go through your own Airwallex or Stripe account in your own currency.
- What does Timeo cost in Malaysia?
- In Malaysia, Timeo is billed in ringgit: RM79 to RM119 a month, with FPX and DuitNow QR through your own Billplz account.
- Can I try Timeo first?
- Every plan has a 7 day free trial with no contract.
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Sources
Fresha's own pages, checked on 9 November 2026.