An Eats365 alternative for Malaysian cafes.
Eats365 is a restaurant first POS with a free tier and modules you add as you need them. For a cafe that wants QR ordering and a kitchen screen from day one, the module prices are where the comparison starts.
Who looks for a Eats365 alternative
Eats365 is flexible, and each module is priced separately. Cafes compare when they add up the modules they actually use.
- QR ordering is a module. Scan-to-Order is RM169 or RM209 a month per outlet, depending on annual or monthly billing.
- The kitchen screen is a module. KDS is RM69 or RM89 a month on top of the POS plan.
- Loyalty is on Enterprise. Loyalty is listed as an Enterprise premium feature, priced by quote.
Eats365 and Timeo side by side
Eats365 facts are taken from its own pages on 9 November 2026. "Not stated" means we did not find it on the pages we checked, not that the product lacks it.
| Eats365 | Timeo | |
|---|---|---|
| POS | Biz-Lite free; POS Basic RM99 or RM129; POS Advanced RM199 or RM249 a month | RM79 to RM119 a month per location (Basic, Advance, Team) |
| QR ordering | Scan-to-Order RM169 or RM209 a month per outlet | Included on every plan |
| Kitchen display | KDS RM69 or RM89 a month | Included on every plan |
| Loyalty | Enterprise, by quote | From Advance (RM99), with gift cards and wallet top ups |
| E-invoice | Integrates directly with LHDN MyInvois | MyInvois e-invoice support (beta) |
| Payments | Scan-to-Order takes several online payment options | FPX, DuitNow QR and cards into your own Billplz account (iPay88 and Revenue Monster also supported) |
When Eats365 is the better choice
- You only need a basic till. Eats365’s Biz-Lite tier is free. Timeo has no free plan.
- You run a larger restaurant group. Eats365 is restaurant first, with Enterprise onboarding and consultation for groups.
- E-invoice must be fully settled now. Eats365 states a direct MyInvois integration. Timeo’s MyInvois support is in beta.
When Timeo is the better fit
- QR ordering and KDS without modules. Timeo Basic at RM79 a month includes POS, table QR ordering, pickup orders and the kitchen display.
- Loyalty without an enterprise quote. Points, tiers, wallet top ups and gift cards come with Advance at RM99.
- Recipe stock. On Advance, every drink and dish takes its ingredients out of stock as it sells.
Moving from Eats365 to Timeo
Eats365’s help centre explains exporting the customer list; ask its support for a menu export too.
- In Eats365, open CRM, then Customer List, and choose Export Customer List. Save the Excel file as CSV.
- In Timeo, open Customers and choose Import customers. Choose CSV file (or paste the sheet), then Preview import. Timeo matches the columns, flags rows it cannot read, and matches people you already have by email, then phone. Nothing is saved until you confirm the plan.
- For retail items or a menu, open Catalog > Products and choose Import. Pick Generic CSV as the Import format, then Preview import and Apply import once the summary looks right.
- On Advance, link drinks and dishes to their ingredients: open Catalog > Products > Recipe BOMs, choose Import preview, paste rows with recipe, target variant, component, quantity and unit, then Run preview and Apply import.
- Add tables under Settings > Tables and use Print all for the QR codes.
Loyalty balances, sales history and e-invoice records stay in Eats365. If you would rather not do it yourself, our team can run the import and set up services as part of hands-on setup, which is quoted separately.
Questions about switching from Eats365
- How much does Eats365 cost in Malaysia?
- Its pricing page shows Biz-Lite free, POS Basic at RM99 or RM129 a month and POS Advanced at RM199 or RM249 under an annual or monthly toggle, with Scan-to-Order and KDS priced as separate modules.
- Is QR ordering extra on Timeo?
- No. Table QR ordering and the kitchen display are part of every Timeo plan.
- Can I export customers from Eats365?
- Yes. Its help centre: CRM, Customer List, Export Customer List, which gives an Excel file. Save it as CSV and import it into Timeo.
- Does Timeo take DuitNow QR?
- Yes. Online payments take FPX, DuitNow QR and cards into your own Billplz account.
- Is there a contract?
- No. Every plan has a 7 day free trial with no contract. Paying yearly gets 14 months for the price of 12.
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Sources
Eats365's own pages, checked on 9 November 2026.