Members cannot choose DuitNow.

No QR is uploaded yet. Upload one under DuitNow QR · manual payments. The proof of payment switch has no effect until a QR is there.

Is DuitNow available outside Malaysia?

No. DuitNow is a Malaysian bank transfer scheme. Outside Malaysia, connect Airwallex for online payments.

I do not see Purchase requests in my menu.

The Purchase requests page appears for gyms and tuition centres. Other business types see manual payments on the order itself under Orders.

How to accept DuitNow QR transfers and check the receipt.

If you do not want an online gateway yet, members in Malaysia can pay you by scanning your own DuitNow QR. They transfer, upload their receipt, and your team approves the purchase.

Who it is for: Owners and admins
Plan: Every plan (Basic, Advance and Team)

Add your DuitNow QR

Open Settings > Payments and scroll to DuitNow QR · manual payments.
Tap Choose image and pick your QR image. It saves straight away.
Optionally type a Payee name (optional), for example your company name, and tap Save payee name. Members see it under the QR so they know who they are paying.
In the Proof of payment card, switch on Require a transfer receipt for DuitNow orders if customers must attach their receipt before a shop order goes through.
When a member buys a plan this way, open Purchase requests (under Requests for gyms), open the request and tap Approve once the money is in your account, or Reject with a reason.

Change or remove the QR

Tap Replace QR to upload a new image, or Remove QR to stop offering DuitNow. Members no longer see it once removed.

What your customers see

Your DuitNow QR and payee name at checkout, with a place to upload their transfer receipt.
Their plan starts once your team approves the purchase.

Common problems

Members cannot choose DuitNow.: No QR is uploaded yet. Upload one under DuitNow QR · manual payments. The proof of payment switch has no effect until a QR is there.
Is DuitNow available outside Malaysia?: No. DuitNow is a Malaysian bank transfer scheme. Outside Malaysia, connect Airwallex for online payments.
I do not see Purchase requests in my menu.: The Purchase requests page appears for gyms and tuition centres. Other business types see manual payments on the order itself under Orders.

More in Payments and invoices, or start with the getting started guide. Still stuck? Contact us.