How to let members choose Pay at the counter.
Members buying a plan or pass can pick Pay at the counter and settle with your staff later. You decide whether that option is offered.
- Who it is for
- Owners and admins
- Plan
- Every plan (Basic, Advance and Team)
Turn pay at the counter on or off
- Open Settings > Payments and scroll to the Pay at the counter card.
- Switch Allow pay at the counter on to offer it, or off to hide it.
- When it is off, members only see DuitNow and online payment, and a counter purchase is refused.
What your customers see
- With the switch on, a Pay at the counter choice next to the other payment options when they buy a plan or pass.
- With it off, only DuitNow and online payment.
Common problems
- The switch is stuck on.
- If no DuitNow QR and no online gateway is set up, pay at the counter is the only way members can pay, so it stays on. Set up DuitNow or a gateway on the same page first.
- Where do counter purchases show up for staff?
- Staff settle them by taking payment on the order. See how to record a payment on an order.
Related guides
- How to accept DuitNow QR transfers and check the receipt
- How to record a payment on an order and fix the payment method
- How to choose, test and switch your active payment gateway
More in Payments and invoices, or start with the getting started guide. Still stuck? Contact us.