Why is my video link refused?

The link must point to one video on YouTube, Instagram, TikTok or Vimeo. TikTok short share links are refused: open the video in a browser and copy the full link. The same video cannot be added twice.

Why did my photo not upload?

You see Could not upload that photo when the upload fails. Check your connection and try a smaller image. When you already have 24 photos, remove one first.

Where do I change my opening hours or address?

They come from your location. Open the section and tap Edit in Locations, or go to Settings > Locations.

How to edit your website sections, photos and videos.

Your Timeo website is built from sections. You choose which ones show, in what order, and add your own photos and videos.

Who it is for: Owners and managers
Plan: Every plan (Basic, Advance and Team)

Edit a section

Open Settings > Website and tap Your website to open Edit site.
Find the section under Sections. The list is Cover, About, Services and prices, Team, Photos, Videos, Reviews, Opening hours, Location and map, Contact and Book button.
Use the switch beside a section to show or hide it. Cover and Book button are always on.
Tap the section name to open its fields. Most sections let you change the Heading.
Use Move up and Move down under an open section to change its place on the page.
Watch the preview, then tap Publish changes when you are happy.

Add photos

Open the Photos section and tap Add photos. You can pick several at once.
Use the arrows on a photo (Move earlier, Move later) to change the order. The first two appear next to your cover.
Remove a photo with Remove photo. You can have up to 24 photos.

Add videos

A TikTok share link (the short kind) is not accepted. Open the video in a browser and copy the full link that contains /video/.

Copy the link of one video from YouTube, Instagram, TikTok or Vimeo.
Open the Videos section, paste it into Video link and tap Add. Add a Caption if you like.
Repeat for up to 6 videos. They play right on your site.

What each section uses

About: your own text and an optional Photo. If you leave it empty, your business description is used.
Services and prices: your active services. Switch Show prices off to hide prices.
Team: your staff. Switch off any person you do not want shown.
Reviews: approved reviews from your customers, filtered by Show reviews from (3, 4 or 5 stars).
Opening hours and Location and map: taken from your location details. Use Edit in Locations to change them.
Contact: WhatsApp, Email, Instagram, Facebook and TikTok.
Book button: the Button label on your sticky Book button.

What your customers see

Only the sections you switched on, in your order, and only when they have something to show.
Videos that play on the page, and a photo gallery under your cover.

Common problems

Why is my video link refused?: The link must point to one video on YouTube, Instagram, TikTok or Vimeo. TikTok short share links are refused: open the video in a browser and copy the full link. The same video cannot be added twice.
Why did my photo not upload?: You see Could not upload that photo when the upload fails. Check your connection and try a smaller image. When you already have 24 photos, remove one first.
Where do I change my opening hours or address?: They come from your location. Open the section and tap Edit in Locations, or go to Settings > Locations.

More in Website and booking page, or start with the getting started guide. Still stuck? Contact us.