How to reconcile settlements with your bank.
Settlements show what your bank should receive from card, QR and online payments after fees, so you can spot a missing payout quickly.
- Who it is for
- Owners and accountants
- Plan
- Every plan (Basic, Advance and Team)
Check a day
- Open Reports and choose Settlements.
- Find the day under Recent periods. Expected in bank is the money after fees and refunds.
- Open your bank statement or banking app for the same day.
- Press Enter bank amount on that row and type the total in Amount received in bank. Add a bank reference in Note (optional) if you like.
- Save. The row turns reconciled when it matches, or discrepancy so you can look into it.
Good to know
- Days close on their own. There is no end of day step to run.
- Cash, points, store credit and gift cards are left out because they never reach the bank.
- If a day looks out of date, press Recompute today, Recompute this week or Recompute this month.
What your customers see
- Nothing changes for customers.
Common problems
- The report is empty.
- There were no card, QR or online payments in the last 14 days, or the rollup has not run yet. Press Recompute today to build it.
- Why is the bank amount lower than my sales?
- Payment providers take their fees before paying out, and refunds come off too. Expected in bank already allows for both.
Related guides
- How to read the End of day page and Z-report
- How to export sales for your accountant
- Payments and invoices
More in Reports and insights, or start with the getting started guide. Still stuck? Contact us.