I do not see Pair Bluetooth or Pair USB.

Pairing works in Chrome only. Open Settings > Printing in Google Chrome.

The POS says the print bridge is not reachable.

The counter computer that runs the Timeo printing app is off or offline. Turn it on and check its internet connection. Jobs that could not print wait and print when the printer is back.

How to connect a receipt or kitchen printer.

Timeo prints to thermal receipt printers. Counter printers print receipts and open the cash drawer; kitchen printers print order tickets.

Who it is for: Owners and managers
Plan: Every plan (Basic, Advance and Team)

Pair a printer

Open Settings > Printing.
Under Printers, press Pair Bluetooth or Pair USB and pick your printer in the browser window.
Give the printer a Name.
Under Prints, choose Receipts for the counter printer. Cafes and restaurants can also choose Kitchen tickets.
Press Test to print a test slip.
Press Save.

Printers on a counter computer

If your printers are plugged into a counter PC, the Timeo printing app on that computer sends each job to the printer. Timeo support sets it up with you and fills in Printing app address. Then use Add printer and type the Name in printing app for each one.

Kitchen screen instead of paper

Cafes and restaurants also see Kitchen screen on this page. Leave it on to show orders on the kitchen display until they are marked ready; turn it off if you work from paper tickets.

What your customers see

A printed receipt at the counter after each sale.

Common problems

I do not see Pair Bluetooth or Pair USB.: Pairing works in Chrome only. Open Settings > Printing in Google Chrome.
The POS says the print bridge is not reachable.: The counter computer that runs the Timeo printing app is off or offline. Turn it on and check its internet connection. Jobs that could not print wait and print when the printer is back.

More in POS and sales, or start with the getting started guide. Still stuck? Contact us.