How to get your members onto the Timeo member app.
Members use one free Timeo app for every business they belong to. Timeo builds a poster with your name, logo and colour that walks them through it.
- Who it is for
- Owners and managers
- Plan
- Advance and TeamThe member app (iOS and Android) is included from the Advance plan.
Print the member app poster
- Open Settings > Member app guide.
- Check the poster. It shows a QR code that sends each phone to the right app store, then the steps to sign up, find your business and buy a plan.
- Click Print or save as PDF. Print it for your counter, or save the PDF and send it on WhatsApp.
Share your join link
- On the same page, find Share your join link.
- Click Copy link, or Send on WhatsApp to share it from your phone.
- Customers tap it and sign in. They are your member straight away, or once you approve them if you use approval.
A QR for booking without the app
Settings > Storefront QR gives a QR and link to your booking page, which customers can use in a browser with no app. Businesses with several branches get one QR per branch.
What your customers see
- Members download the Timeo app from the App Store or Google Play, tap New here? Find your business, fill in their details, search for your business under Your store and tap Create account.
- Members you already added at the counter skip sign up: they type the email you have on file, tap Continue and enter the 6 digit code they receive.
Common problems
- The guide warns that my store is hidden.
- With Hidden (invite only), members cannot find you by search in the app. Switch Storefront access to Public or Approval required, or share the join link instead.
- Where can members download the app directly?
- The download page lists the App Store and Google Play, and a direct Android download.
Related guides
More in Member app, or start with the getting started guide. Still stuck? Contact us.