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Member app.

What your members see in the app, and how you set it up for them.

  • How to get your members onto the Timeo member app

    Print a ready made poster that shows members how to download the Timeo app and find you, and share your join link on WhatsApp.

    Owners and managers · Advance and Team

  • What your members can do in the Timeo app

    A tour of the Timeo member app as your customers see it: booking, buying plans, the door pass, wallet and points, progress and their account.

    Owners, managers and front desk staff · Advance and Team

  • How members buy a membership or pack in the app

    What happens when a member buys a plan in the Timeo app: paying online through your own gateway, by DuitNow transfer, or at the counter.

    Owners and managers · Advance and Team

  • Help members sign in to the Timeo app

    How members sign in to the Timeo app with an email code or a password, and how staff reset a member password from the console.

    Front desk staff, owners and managers · Advance and Team

  • How the member pass QR code works

    Where members find their pass in the Timeo app, why the QR code refreshes, and how to choose what the pass does after a membership ends.

    Owners, managers and front desk staff · Advance and Team

  • How to send push notification ads to your members

    Write a short offer or news push for members who have the Timeo app, choose who gets it and when, and send it for review before it goes out.

    Owners and managers · Advance and Team

  • How to rename sections in the member app

    Change the Memberships and Session packs headings and the Book class button your members see in the Timeo app to words that fit your business.

    Owners and managers · Advance and Team

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