How to require a signed purchase agreement or waiver.
The purchase agreement is your terms or waiver. Once it is on, members sign it with their finger before buying online, and the signed copy is kept.
- Who it is for
- Owners and managers
- Plan
- Advance and TeamThe page shows for gyms, salons, clinics, tuition centres and barbershops.
Turn on the purchase agreement
- Open Settings and tap Purchase agreement.
- Edit the Agreement text. Use placeholders such as {{member_name}}, {{business_name}}, {{package_name}}, {{price}}, {{expiry_date}} and {{sessions}}; they are filled in at signing.
- Switch on Require a signed agreement for member purchases.
- Tap Save. You see Agreement settings saved.
Good to know
- It applies to purchases members make themselves on the member website and app.
- Counter (POS) sales are not affected. Front desk staff can keep collecting signatures on paper.
- The template is a starting point only. Review the wording with your own legal advisor. Reset to default template brings the original text back.
What your customers see
- Before paying for a plan, package or punch card, members see your agreement with their details filled in and sign it with a drawn signature. The exact signed copy is stored permanently.
Common problems
- I cannot find Purchase agreement in Settings.
- It is shown for business types that sell plans and packages: gyms, salons, clinics, tuition centres and barbershops.
- Members bought at the counter without signing. Why?
- POS sales are exempt by design. Collect a paper signature at the counter if you need one.
Related guides
More in Account and settings, or start with the getting started guide. Still stuck? Contact us.