Account and settings.
The settings that shape your whole business in Timeo.
How to change your business name, time zone, time format and currency
Update your business name, time zone, currency and 12 hour or 24 hour time format in Timeo, and see where each change shows up.
Owners and managers · Every plan (Basic, Advance and Team)
How to add your logo and brand colour in Timeo
Upload your business logo and set a brand colour in Timeo. They appear in the console, on receipts and on your public booking page.
Owners and managers · Every plan (Basic, Advance and Team)
How to add a location and set its opening hours
Add a branch in Timeo with its address, phone, time zone, map pin and opening hours, set the default location and switch between locations.
Owners and managers · Every plan (Basic, Advance and Team)
How to turn Timeo features on and off, and leave Starter mode
Use Settings > Features to switch Starter mode off and turn on modules like advanced booking, marketing and inventory. Nothing is deleted when you switch off.
Owners and managers · Every plan (Basic, Advance and Team)
How to change the Timeo console language
Switch the Timeo console between English, Chinese and Thai from the language menu in the top bar. Each staff member picks their own language.
Everyone on your team · Every plan (Basic, Advance and Team)
How to upgrade or downgrade your Timeo plan
Switch between the Basic, Advance and Team plans in Timeo. The change takes effect immediately and downgrading never deletes your setup.
Owners and managers · Every plan (Basic, Advance and Team)
How to switch your Timeo plan between monthly and annual billing
Pay for your Timeo plan monthly or yearly. Annual billing charges 12 months and gives you 14 months of service. Here is how to switch.
Owners and managers · Every plan (Basic, Advance and Team)
How to pay your Timeo bill, turn off renewal and what happens if unpaid
Pay your Timeo subscription by card (or FPX in Malaysia), turn automatic renewal on or off, see past payments and learn what happens when a bill is not paid.
Owners and managers · Every plan (Basic, Advance and Team)
How to require a signed purchase agreement or waiver
Make members read and sign your terms or liability waiver with a drawn signature before they buy a plan, package or punch card online or in the app.
Owners and managers · Advance and Team
How to create and revoke a Timeo API key
Create a scoped API key in Timeo for your own integrations, copy it once, use it as a Bearer token and revoke it when you no longer need it.
Owners and developers · Team only
How to set up webhooks for bookings, orders and customers
Send signed Timeo events such as booking.created or order.completed to your own HTTPS endpoint, verify the signature and check deliveries.
Owners and developers · Team only
How to connect staff Google Calendars to Timeo
Let each staff member connect their Google Calendar so their Timeo bookings appear there, and sync or disconnect from Settings > Integrations.
Owners and managers · Every plan (Basic, Advance and Team)
How to close and delete your Timeo business account
Owners can decommission a Timeo business from the Danger zone: export your data first, confirm, and cancel within the 30 day grace period.
Business owners only · Every plan (Basic, Advance and Team)
How to see what's new in Timeo
Read Timeo product updates on the What's New page, open a feature straight from an update and replay the new feature tour from the top bar.
Owners and staff · Every plan (Basic, Advance and Team)
Other topics
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