How to require a signed agreement before members buy.
The purchase agreement is shown to members at checkout. They sign it with a drawn signature, and the exact signed copy is stored.
- Who it is for
- Owners
- Plan
- Every plan (Basic, Advance and Team)
Turn on the agreement
- Open Settings > Purchase agreement.
- Edit the Agreement text. Placeholders are filled with the member and package details at signing time.
- Switch on Require a signed agreement for member purchases.
- Click Save.
What it does not cover
- Counter (POS) sales are not affected. Staff can keep collecting signatures on paper.
- The template is a starting point only. Review the wording with your own legal advisor before switching it on. Reset to default template brings the original back.
What your customers see
- Members read the final text and sign before they can pay. Staff find signed copies on the member profile under Signed agreements.
Common problems
- I cannot find Purchase agreement in Settings.
- It is offered to businesses that sell plans and packages. Cafes and restaurants do not have it.
- Do members have to sign again for every purchase?
- The agreement applies to purchases members make themselves on the member website and app, and each signed copy is stored with that purchase.
Related guides
- How members buy a membership or pack in the app
- How to collect signed consent forms before a service
- How to create a membership plan or class pack
More in Memberships and packages, or start with the getting started guide. Still stuck? Contact us.