How to set how far ahead customers can book online.
Your public booking page only offers times inside a window that starts today. A longer window lets regulars plan ahead; a shorter one keeps your diary flexible.
- Who it is for
- Owners and managers
- Plan
- Every plan (Basic, Advance and Team)
Change the booking window
- Open Settings > Business and click Booking rules.
- Find How far ahead customers can book online.
- In Customers can book up to, pick 7 days ahead, 14 days ahead, 30 days ahead or 60 days ahead.
- Click Save. You see Booking window saved.
Minimum notice and class schedules
Gyms and tuition centres with classes switched on also see How far ahead clients can book on the same page. There you set the Booking window (days) for the class schedule and Minimum notice to book (hours), which applies to classes and appointments members book themselves. 0 means they can book right up to the start time.
What your customers see
- Customers only see and book dates inside the window on your booking page. Dates further out are not shown.
- Your staff can still add a booking on any date in Appointments.
Common problems
- I do not see the booking window setting. Why?
- Restaurants and cafes that take orders rather than appointments do not have this setting. For appointment businesses it is under Settings > Business > Booking rules.
- A customer says they cannot book next month. What should I check?
- Check the window is long enough, then check the staff member's working hours and leave for those dates. Online booking only offers times that are free for at least one staff member.
Related guides
- How to book an appointment from the calendar
- How to block time on the calendar
- Website and booking page
More in Appointments and bookings, or start with the getting started guide. Still stuck? Contact us.