Appointments and bookings.
Set up what you sell by the hour, take bookings at the desk or online, and keep the calendar honest.
How to add a service customers can book
Add a bookable service in Timeo with its duration, price, calendar colour, buffer time and deposit, then assign the staff who offer it.
Owners and managers · Every plan (Basic, Advance and Team)
How to book an appointment from the calendar
Take a phone or walk-in booking in seconds from the Timeo calendar: pick a time, a customer, the service and the staff member, then save.
Owners, managers and front desk staff · Every plan (Basic, Advance and Team)
How to book a repeating appointment
Book a weekly, fortnightly or monthly appointment once in Timeo and let it fill the next 90 days. Skip one date or cancel the whole series later.
Owners, managers and front desk staff · Every plan (Basic, Advance and Team)
How to block time on the calendar
Block a lunch break, a meeting or a room deep clean in Timeo so nobody can book that time online. Make it repeat daily or weekly.
Owners, managers and front desk staff · Every plan (Basic, Advance and Team)
How to take deposits on appointment bookings
Ask customers to pay a deposit or the full price online when they book a service in Timeo, paid straight into your own payment account.
Owners and managers · Every plan (Basic, Advance and Team)
How to set a cancellation policy and handle no-shows
Create a late cancellation policy in Timeo with a notice window and a fee, apply it to some or all services, and mark customers who do not turn up.
Owners and managers · Every plan (Basic, Advance and Team)
How to set how far ahead customers can book online
Choose whether customers can book 7, 14, 30 or 60 days ahead on your Timeo booking page, and set a minimum notice for last minute bookings.
Owners and managers · Every plan (Basic, Advance and Team)
How to use the waitlist for fully booked days
Let customers join a waitlist when a day is fully booked in Timeo, fill cancelled slots automatically, or promote someone from the waitlist by hand.
Owners, managers and front desk staff · Every plan (Basic, Advance and Team)
How to set up rooms for appointments
Add treatment rooms, chairs or courts in Timeo, group them by room type and link services, so every booking takes a free room automatically.
Owners and managers · Every plan (Basic, Advance and Team)
How to check in and check out an appointment
Check a customer in when they arrive, take payment at checkout and close the visit in Timeo, so the calendar shows who is here and how long visits take.
Front desk staff and managers · Every plan (Basic, Advance and Team)
How to reschedule or cancel an appointment
Move an appointment to a new time or staff member by dragging it on the Timeo calendar, or cancel it with a reason that is sent to the customer.
Owners, managers and front desk staff · Every plan (Basic, Advance and Team)
Other topics
Your whole business. One login.
Get Timeo running in under ten minutes. Keep your existing customers, staff, and data.