Memberships and cut packs that keep regulars coming back.
A regular who has prepaid for the month books with you, not the shop next door. Sell monthly memberships and packs of cuts, and let renewals run themselves.
Regulars drift when nothing ties them to you
A customer who gets a fade every two weeks is your best customer, but he pays cut by cut and could try another shop any Saturday. Shops that offer a monthly membership or a five cut pack keep those customers, and get paid before the month starts.
Without software, memberships turn into a list on the wall: who paid, who is late, how many cuts are left. Chasing renewals in person is awkward.
How Timeo runs barbershop memberships
Under What does this plan sell?, choose Membership for days of access, such as a month, or Visit pack for a set number of cuts. A Course counts each service separately, for example four cuts and two beard trims.
Turn on Auto-renew by card (Stripe) for a monthly plan, and your own Stripe account charges the member every month while the membership extends itself. It works for whole months or whole weeks, and members cancel at the front desk.
With Appointment bookings use sessions from the pack switched on, booking a cut takes it from the customer’s pack and an in time cancel gives it back, while members on an unlimited membership keep booking freely. At the counter, Use course or package pays the line from the pack and takes it to zero.
Sell your first membership
- Connect Stripe under Settings > Payments if you want automatic monthly renewals.
- Open Sell > Plans and courses and press New plan.
- Choose Membership with Length in days 30, set the price and turn on Auto-renew by card (Stripe); or choose Visit pack with the Number of visits.
- In More features (Settings > Features), turn on Appointment bookings use sessions from the pack.
What members see
Members with a monthly plan are charged on their card each month and keep booking freely while the membership runs. Pack holders book as usual and each cut comes off the pack.
Customers without enough sessions left on a pack cannot book with it, so nobody is surprised at checkout.
Questions
Can memberships renew automatically?
Yes, by card through your own Stripe account, for plans that last whole months or whole weeks.
Can I sell a pack of five cuts?
Yes. Create a Visit pack with Number of visits set to five, or a Course if the pack mixes cuts and beard trims.
How does a cut come off the pack?
Either when the customer books, with Appointment bookings use sessions from the pack on, or at checkout with Use course or package.
How do members cancel a monthly plan?
Members cancel at the front desk.
Which plan do I need?
Advance or Team. Basic does not include memberships.