Walk ins and bookings on the same calendar.
Most barbershops live on both. Put walk ins straight onto the barber’s column so nobody with a booking is kept waiting.
Saturday is walk ins against bookings
A customer walks in at 11, the counter says there is a free chair, and ten minutes later a regular arrives for his 11:15 with the same barber. Somebody waits, somebody leaves annoyed.
It happens because walk ins are tracked on a notepad and bookings in an app, and nobody can see both at once while cutting.
How Timeo handles walk ins
The calendar has a column for each barber. Tap a free time, pick the service and the barber, and save. For the customer you can search a name or phone, add a new customer with New, or simply choose Walk-in when there is no time to ask.
If the barber is already booked then, Timeo warns you and asks you to pick someone free, so a walk in can never be put on top of a booking. The walk in instantly blocks that slot online too.
Check the customer in when they sit down and finish the visit when they pay. Timeo records the visit time from check in to finish, and Team > Performance shows each barber’s average visit, handy for spotting who runs late.
Add a walk in
- Open Appointments and tap a free time in the barber’s column.
- Choose the Service and Staff, then under Customer search, add New with a name and phone, or choose Walk-in.
- Press Save; the slot is now taken online as well.
- Use Check in when the customer sits down, then Check out to take payment.
What customers notice
Customers with a booking are seen on time, because the walk in went into a slot that was really free. The counter can see at a glance which barber is free next, so walk ins get a straight answer.
If you add the walk in by name and phone, their visit history starts building, and next time you can book their usual cut in a couple of taps.
Questions
Do I have to take a name for every walk in?
No. Choose Walk-in and save. You can add a name and phone with New if the customer is happy to share them.
Is there a walk in queue screen for barbershops?
No. Walk ins go straight onto a barber’s free time on the calendar, next to the bookings.
What stops a walk in clashing with a booking?
If the barber already has a booking at that time, Timeo warns you and asks for someone free.
Can I make a walk in a repeat booking?
Repeat bookings need a saved customer. Add the customer with a name and phone first.
Can I see how long cuts really take?
Yes. Check in to finish is recorded as the visit time, and Team > Performance shows the average per barber.