Reminders from your shop’s own WhatsApp.

Customers already message you on WhatsApp. Timeo sends the reminders from that same number, the day before and an hour before.

Forgotten cuts are empty chairs

A 30 minute fade booked three weeks ago is easy to forget. When the customer does not show, the barber stands next to an empty chair, and a walk in was turned away an hour ago.

Texting every customer by hand the night before works for a week, then the shop gets busy and it stops.

How Timeo sends barbershop reminders

Link your shop’s WhatsApp once by scanning a QR code, the same way you use WhatsApp on a computer. From then on, booking confirmations and reminders go out from your own number, so replies come straight back to you.

Reminders go 24 hours before and 1 hour before, and you can switch either one off. Each reminder carries a link to the booking, so a customer who cannot make it can sort it out before the slot is wasted. Email reminders are sent as well.

Your plan includes unlimited appointment reminders plus 500 other automated messages a month, so a full book of regulars does not run you out of reminders.

Link your WhatsApp

1. Open Settings > WhatsApp and, in Connect your WhatsApp, start the connection.
2. On your phone open WhatsApp, go to Settings, then Linked devices, then Link a device, and scan the code.
3. Make sure Automatic messages and Booking reminders are on, and choose 24 hours before, 1 hour before or both.
4. Send a test to your own phone to see what customers will receive.

What customers receive

A WhatsApp message from the shop number they already know, with the day and time of their cut, then a short nudge an hour before.

The message has a link to their booking. If they reply, it lands in your WhatsApp like any other chat.

Questions

More for barbershops

• Timeo for barbershops
• Online booking
• Walk ins
• POS and tips
• Barber commissions
• Memberships and cut packs
• Best salon booking software, compared
• How salons stop no shows