Loyalty that lives in the till, not on a stamp card.

Shoppers earn points on every completed sale, climb tiers as they spend, and pay with their points or a gift card at the same counter.

Why shop loyalty schemes fade

Paper stamp cards get lost, and a separate loyalty app is one more thing for a shopper to download. Most schemes end up rewarding the people who would have come back anyway, while the cashier has no idea who the regulars are.

Gift cards bring their own trouble: a printed voucher with a handwritten amount, no record of what is left on it, and no way to stop a code being used twice.

How loyalty works in Timeo

Turn on the program and choose how many points each unit of currency earns, what points are worth when redeemed, a minimum redemption and an optional signup bonus. Points are earned on completed orders and turn into store credit that is redeemed at checkout.

Loyalty tiers reward your best shoppers: each tier starts at a number of lifetime points, can multiply the points earned, and lists perks that members can see. With Pay with points at checkout on, members spend points like cash at the POS and in the member app.

Gift cards get a unique code when issued, with an initial balance, an optional recipient and expiry date, and a full transaction history. They are redeemed at the POS, and staff can adjust the balance with a reason or void a card.

Start your loyalty program

1. In More features (Settings > Features), turn Starter mode off, then switch on Marketing & promotions for gift cards and Member benefits at checkout for points at the counter.
2. Open Marketing > Loyalty, fill in Program settings, tick Program active and press Save program.
3. Open Marketing > Loyalty tiers and add tiers with At lifetime points, Earn multiplier and Perks (shown to members).
4. Open Marketing > Gift cards and press Issue gift card to sell or give one; copy the code before leaving the page.
5. At Sales > POS, attach the member to the sale so points are earned and can be spent.

What shoppers see

Members see their points and tier in the member app, along with the perks that come with it, which is a quiet reason to come back. At the counter they can pay part of the bill with points.

A gift card recipient only needs the code. Each time it is used, the balance drops and the history shows where it went, so there are no arguments about what is left.

Questions

More for retail shops

• Timeo for retail shops
• Retail POS
• Inventory and stocktakes
• Barcode scanning
• Multi-store stock
• Suppliers and purchase orders
• Retail POS with member prices
• Timeo for retail shops