How to let members bring guests to a class.
With group booking, a member books their own spot and spots for the people they bring, in one booking. If there is not room for everyone, nothing is booked.
- Who it is for
- Owners and managers
- Plan
- Advance and Team
Set up group booking
- Open Settings > Business and click Booking rules.
- Find Group booking.
- In People per class, set how many people one member can book into a class, counting themselves.
- Turn on Charge a session credit per guest spot if each guest should use one of the member's session credits. Leave it off to make guest spots free.
- Click Save group booking.
Add a guest at the front desk
- Open Appointments, click the class and choose Open appointment.
- In the Roster, click Add guest.
- Pick the member the guest is with under Guest of which member, type the Guest names, and click Add to class.
What your customers see
- Members see Bring guests when booking a class, add each guest by name, and see how many spots are left.
- Guests get no account, no reminders and no emails. The member is asked to tell them the time.
Common problems
- Members do not see Bring guests. Why?
- Group booking is not included on your plan. The Group booking card says so; upgrade under Settings > Billing & plan.
- A member says "not enough spots left" for their party. Why?
- The class has fewer spots left than the party size. They can bring fewer people or join the waitlist, or you can raise the spots with Edit spots.
Related guides
- How to book a member into a class and take attendance
- How to make class bookings use sessions from a pack
- Classes and schedules
More in Classes and schedules, or start with the getting started guide. Still stuck? Contact us.