How to mark an item sold out.
Ran out of something? Mark it sold out from the register in two taps. No stock tracking needed.
- Who it is for
- Cashiers, managers and owners
- Plan
- Every plan (Basic, Advance and Team)
Mark it sold out
- On the POS, press Manage stock above the product grid.
- Tap the product that ran out. It shows Sold out, and you can press Undo if you tapped the wrong one.
- Press Done to go back to selling.
- When it is back, press Manage stock again and tap the product to mark it in stock.
What sold out does
- Cashiers cannot add a sold out product at the register.
- On a table QR menu, sold out items drop to the bottom and cannot be ordered.
- It does not change stock counts. For real stock numbers, use stock tracking.
What your customers see
- The item marked sold out on your table QR menu until you put it back.
Common problems
- Can I see who marked something sold out?
- Each change shows a message naming the product at the time. For a full trail of stock changes, use stock tracking and its movement log.
- Should I use sold out or stock tracking?
- Sold out is a quick switch for the day. Stock tracking counts every unit and is better for retail goods you reorder.
Related guides
More in Products and inventory, or start with the getting started guide. Still stuck? Contact us.