The page only shows an offer to turn it on.

Push Ads is not on for your business. Turn it on in Settings > Billing & plan.

My ad reaches fewer phones than I have members.

Only members who installed the app, allow notifications and left Promotional push on can receive it.

Push ads land on your members phones like any app notification. Every ad is checked by the Timeo team before it is sent.

Who it is for: Owners and managers
Plan: Advance and TeamThe member app (iOS and Android) is included from the Advance plan. Push Ads is a paid add-on, turned on in Settings > Billing & plan under Push Ads.

Open Push ads (gyms: Members > Push ads; salons, barbers and clinics: Messages > Push ads; other businesses: Marketing > Push ads).
Under New ad, fill Title and Message. The Preview shows how it will look.
Under Who gets it, choose Everyone with the app, Active members or Not seen in 30 days. The page shows about how many phones it will reach.
Under When, choose As soon as approved or Pick a time. Ads go out between 9am and 9pm.
Click Send for review. You get an email once it is checked.

Up to 4 ads a month and 1 a week.
Under Your ads, each ad shows In review, Approved, Sending, Sent or Not approved with the reason. You can Cancel an ad before it is sent.

Members with the app get the notification. Members can switch off Promotional push under Notifications in their account, and they will not get ads.
Booking reminders and critical notices such as cancellations are separate, and members are advised to keep them on.

The page only shows an offer to turn it on.: Push Ads is not on for your business. Turn it on in Settings > Billing & plan.
My ad reaches fewer phones than I have members.: Only members who installed the app, allow notifications and left Promotional push on can receive it.

More in Member app, or start with the getting started guide. Still stuck? Contact us.