Marketing and loyalty.
Reward regulars, win back quiet customers and collect reviews.
How to reward customers with loyalty points
Set how many points customers earn per sale, what points are worth, a signup bonus and a minimum to redeem, then let members pay with points at checkout.
Owners and managers · Advance and Team
How to set up loyalty tiers and member grades
Create loyalty tiers that customers reach at a lifetime points total and that multiply how fast they earn, plus member grades with discounts.
Owners and managers · Advance and Team
How to issue gift cards and redeem them at the counter
Issue gift cards with a unique code and balance, redeem them at the POS, adjust or void a card, and see each card's transaction history in Timeo.
Owners and managers · Advance and Team
How to create promo codes, coupons and punch cards
Create discount codes for the POS and bookings, limit their uses and dates, let members claim them in the app, or sell a multi-use punch card.
Owners and managers · Every plan (Basic, Advance and Team)
How to issue a coupon to a whole tag or segment at once
Use coupon batches to put a personal coupon into the wallet of every customer with a tag or in a saved segment, then send it in one click.
Owners and managers · Every plan (Basic, Advance and Team)
How to create automatic promotions like happy hour or buy X get Y
Build discount rules that apply by themselves at checkout: happy hour percent off, spend and get, or buy X get Y free, limited by day, time and customer.
Owners and managers · Every plan (Basic, Advance and Team)
How to request reviews automatically and get more Google reviews
Send customers a review link by WhatsApp or email after each completed appointment, then offer buttons to post the same review on Google and Facebook.
Owners and managers · Every plan (Basic, Advance and Team)
How to choose which reviews show on your website and reply
Choose which star ratings go live on your Timeo website by themselves, approve or hide the rest, remove spam, and post a public reply as the business.
Owners and managers · Every plan (Basic, Advance and Team)
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