How to set how far ahead members can book classes.
Three settings shape what members see on your class schedule: how many days ahead it reaches, how close to the start they can still book, and when the spots left count appears.
- Who it is for
- Owners and managers
- Plan
- Every plan (Basic, Advance and Team)
Change the class booking window
- Open Settings > Business and click Booking rules.
- Find How far ahead clients can book.
- In Booking window (days), type how many days ahead the schedule reaches, between 7 and 180. Classes are generated this far out and no further.
- In Minimum notice to book (hours), type how many hours before the start members must book. 0 means they can book until it starts.
- In Show spots left only when this many or fewer remain, type a number. For example 2 hides the count until 2 spots are left; 0 shows it on every class.
- Click Save booking window.
Selling session packages?
Set the booking window past the end of your longest package, so a member can book every session of an 8 or 12 session pack in one sitting. The card tells you how many weeks of schedule your number gives.
What your customers see
- Members see classes only inside the booking window, and cannot book once the minimum notice has passed.
- Full classes always say Full. Staff always see the real numbers.
Common problems
- I do not see the class booking window. Why?
- It shows for gyms and tuition centres with Classes and coaches on in Settings > Features.
- Can staff still add someone after the minimum notice?
- Yes. The notice only limits members booking themselves. Staff can add people from the class at any time.
Related guides
- How to set up a weekly class with class templates
- How to set how far ahead customers can book online
- Classes and schedules
More in Classes and schedules, or start with the getting started guide. Still stuck? Contact us.