I do not see Class templates in the menu. Why?

Class templates are for gyms and tuition centres, and Classes and coaches must be on in Settings > Features. Only owners, admins and managers can open the page.

Create template stays greyed out. What is missing?

Fill in the name, service, staff, location, at least one weekday, the start time and the start date. Saving unlocks once they are all set.

My template shows "No upcoming classes". What do I do?

Click Generate next 4 weeks on the template. If it is paused, turn it back on with the Active switch first.

How to set up a weekly class with class templates.

A class template is one repeating class, such as HIIT every Monday, Wednesday and Friday at 7am. Timeo turns it into real classes on your schedule and keeps adding new weeks every night.

Who it is for: Owners, admins and managers
Plan: Every plan (Basic, Advance and Team)

Create a class template

Open Schedule > Class templates (other businesses: Booking setup > Class templates).
Click New template.
Fill in the Class name, then pick the Service, the Staff member who teaches it and the Location. If you have rooms, pick a Room too.
Set the Duration (minutes) and the Capacity: how many people can book.
Under Weekdays, tick every day the class runs.
Set the Start time. If the class runs more than once a day, click Add another time for each extra start time.
Set From, and Until (optional) if the class ends on a date.
Click Create template. With several start times, Timeo creates one template for each start time, on the same days.

More options on a template

Who can book: tick membership plans to limit the class to members on those plans. Others see the class but cannot book it. Leave all unticked so any member with a live plan can book.
Online class: for classes on Zoom or Google Meet. Paste the Meeting link; only members holding a spot can see it.
Room: rooms with a numbered floor plan let members pick their own spot, for example bike 14.

Pause, edit or delete a template

Use the Active switch on a template to pause it. A paused template stops adding new classes.
Click Edit to change it. Upcoming classes move to the new schedule and booked members are notified.
Click Delete, then Yes, delete template. Every upcoming class from it is cancelled and booked members are notified.
Click Generate next 4 weeks on a template, or Generate all (4 weeks) at the top, to fill the schedule right away instead of waiting for the nightly run. Despite the button name, classes are added as far ahead as your class booking window.

What your customers see

The classes appear on the class schedule in the member app, out to your class booking window, ready to book.

Common problems

I do not see Class templates in the menu. Why?: Class templates are for gyms and tuition centres, and Classes and coaches must be on in Settings > Features. Only owners, admins and managers can open the page.
Create template stays greyed out. What is missing?: Fill in the name, service, staff, location, at least one weekday, the start time and the start date. Saving unlocks once they are all set.
My template shows "No upcoming classes". What do I do?: Click Generate next 4 weeks on the template. If it is paused, turn it back on with the Active switch first.

More in Classes and schedules, or start with the getting started guide. Still stuck? Contact us.