How to set staff working hours, breaks and leave.
Working hours decide which times customers can book with each person. Leave and breaks take time out without changing the weekly pattern.
- Who it is for
- Owners, admins and managers
- Plan
- Every plan (Basic, Advance and Team)
Set weekly hours
- Open Hours and leave under Staff (under Team for gyms).
- Use Previous week, This week and Next week to move around. Each row is a person, each column a day.
- Click a day for a person. The dialog is titled with that weekday, for example Every Monday, because the change applies to that weekday every week.
- Set the start and end time, tap Add time for a split shift with a break in between, or switch on Day off. For one day only, add leave instead.
- Tap Save. You see Hours saved.
Add leave
- Tap Add leave at the top of Hours and leave.
- Pick the Staff, the Type (annual, sick, unpaid or other), the First day and Last day, or untick All day for part of a day.
- Tap Add leave. Leave you add is approved at once and blocks the calendar. Timeo lists any bookings that fall inside so you can move them.
Approve leave requests
Requests from staff appear under Leave requests. Tap Approve or Decline. Before approving, Timeo shows the bookings in that time; they stay, so move them afterwards.
What your customers see
- Online booking only offers times when the staff member is working and not on leave.
Common problems
- I do not see Hours and leave.
- It shows for appointment and class businesses (gyms, salons, barbershops, clinics and tuition) to owners, admins and managers.
- Customers can still book a staff member on leave.
- Check the leave is approved, not still a request. Booking over approved leave needs a reason, which is saved in the activity log.
Related guides
More in Staff and team, or start with the getting started guide. Still stuck? Contact us.