Send invite fails with a limit message.

Your plan has no free login left. Remove someone in Settings > Team & roles, or move to a bigger plan in Settings > Billing & plan.

The invite email never arrived.

Ask them to check spam. The login is created even if the email fails, so they can also sign in from the normal sign-in page with that email.

I cannot see Team & roles in Settings.

Only owners and admins, who can manage settings, can invite people.

How to add a staff member and send them a login.

A staff member has two parts in Timeo: a login with a role, and a staff profile that takes bookings and appears on the calendar. Inviting someone creates both in one go.

Who it is for: Owners and admins
Plan: Every plan (Basic, Advance and Team)Basic has one login, the owner. Advance has 5 staff logins; Team has no cap.

Invite a staff member

Open Settings > Team & roles.
In the Invite member card, type their Email.
Pick a System role: for example Manager, Staff or, for gyms, Coach.
Tap Send invite. Timeo emails them a one click sign-in link and they show in the list as invited.
Managers, coaches and staff are also added to your staff list. Open Staff > All staff (called Team > All staff for gyms) to finish their profile.

Add a staff profile without a login

For someone who takes bookings but never signs in, open All staff and tap Add staff. Fill in Name, Email, Phone and Calendar color, then tap Save staff. If you later invite the same email, the login joins this profile.

Finish the profile

Tap Edit on their row to set Weekly availability.
Open their profile to add Services they perform and, with more than one location, where they work under Works at.
Use Edit staff on the profile to add a photo and a Role label.

Rooms and equipment

A bookable room or machine can live in the same list. Switch on This is a room or resource, not a person when adding it. It keeps hours and bookings but never signs in and does not use a team seat.

What your customers see

Staff with a profile and services can be picked when customers book online.
The invited person gets an email with a sign-in link for your business.

Common problems

Send invite fails with a limit message.: Your plan has no free login left. Remove someone in Settings > Team & roles, or move to a bigger plan in Settings > Billing & plan.
The invite email never arrived.: Ask them to check spam. The login is created even if the email fails, so they can also sign in from the normal sign-in page with that email.
I cannot see Team & roles in Settings.: Only owners and admins, who can manage settings, can invite people.

More in Staff and team, or start with the getting started guide. Still stuck? Contact us.