Tuition fees collected without the chasing.
Sell lesson packages and monthly fees, let parents pay the way they prefer, and let Timeo send the reminders when a payment is due.
The monthly fee chase
At the start of each month the admin sends the same message to every parent, then spends the next two weeks matching bank transfers to children and following up on the ones who have not paid.
Lessons and money drift apart: a child keeps attending after the package ran out, or a parent pays for ten lessons and nobody is sure how many are left.
How Timeo collects fees
Create what parents buy under Membership plans. A visit pack holds a number of lessons, and each class booking uses one. A membership gives access for a number of days, which suits a flat monthly fee. Parents see their sessions left, so nobody has to count.
Parents buy from your member page. They can pay online through your own payment gateway, or pay at the counter. In Malaysia they can also pay by DuitNow transfer and upload the receipt, which lands in Purchase requests for you to approve or reject with a reason; approving creates the package.
For fees that repeat, card plans can renew automatically through your own Stripe account, by whole weeks or months. For parents who pay another way, a subscription bills them each cycle: Timeo sends a renewal notice, then a payment reminder with a link to pay, and pauses the membership if the payment is missed.
Set up fees
- Open Catalog > Membership plans and create a Visit pack for lesson packages or a Membership for a monthly fee.
- Connect a payment gateway under Settings > Payments so parents can pay online, and connect Stripe there if you want Auto-renew by card (Stripe).
- For parents paying by transfer, check Booking setup > Purchase requests and approve each receipt.
- For billed monthly fees, open Marketing > Subscriptions, choose the Customer, set the Plan name, Amount and Renews, and press Create subscription.
What parents see
A packages page with Browse packages and Buy this package, and a My sessions summary showing what is left. With family accounts they can buy a package for each child.
When a fee is due they get a reminder with a link to pay, from your own WhatsApp number or by email, so the conversation stays with your centre.
Questions
Can parents pay by bank transfer?
In Malaysia, yes: parents pay by DuitNow and upload the receipt, and you approve it under Purchase requests before the package starts.
Can fees renew automatically?
Card plans can auto renew through your own Stripe account, by whole weeks or months. Other parents can be billed each cycle with a reminder and a pay link.
Do you support term billing?
There is no term period setting. Centres use a visit pack sized to the term, or a monthly fee.
What happens when a parent does not pay?
For billed subscriptions, Timeo sends a payment reminder with a pay link, then pauses the membership after a missed payment until it is paid.
Do lessons count down when a child books?
With a visit pack, each class booking or door entry uses one lesson, and parents see how many are left.