Inside now says timed visits are switched off.

Turn on Start a clock at the door in Settings > Features and tap Save.

A member was refused with Daily time limit reached.

Their plan caps the hours per day and today's time is used. They can come back tomorrow, or you can sell them a different pass.

How to run timed visits and see who is inside now.

Timed visits are for passes measured in hours. A scan at the door starts the member's clock and holds their seat, and the next scan closes the visit and charges the time actually spent.

Who it is for: Owners and managers of study cafes, co-working floors and hourly venues
Plan: Every plan (Basic, Advance and Team)

Switch on timed visits

Open Settings > Features and find the Timed visits (hours passes) card.
Switch on Start a clock at the door.
Set Warn the member this many minutes before time is up. 0 turns the warning off; the notice that time has run out is always sent.
Set Hold a picked seat for (minutes) so members can pick a seat before they arrive. 0 turns it off.
Choose whether to Keep the seat when a member steps out, and set Free exit within this many minutes of check-in.
Tap Save. You see Timed-visit settings saved.

Use the Inside now board

Open Inside now (under Schedule for gyms). It lists everyone whose visit is still running, soonest to finish first, with Member, Seat, Started and Time left.

Add time: extends the clock without selling another pass. It does not top up the member's remaining hours.
Move seat: only free seats are listed, so a desk is never double booked.
End visit: closes the visit now.
Seat utilisation: a second tab for roles that can view reports.

Seat QR codes

From the Timed visits (hours passes) card, tap Print seat QR codes. Members scan a seat code to sit there or to hold it while they scan in at the door.

What your customers see

The clock starts when they scan in, and they get a warning before time runs out.
When every seat is taken, the door refuses new visits; the log shows Full, no seats available.

Common problems

Inside now says timed visits are switched off.: Turn on Start a clock at the door in Settings > Features and tap Save.
A member was refused with Daily time limit reached.: Their plan caps the hours per day and today's time is used. They can come back tomorrow, or you can sell them a different pass.

More in Door access, or start with the getting started guide. Still stuck? Contact us.