Door access.
Let members in on their own, and see who came through the door.
How members check in at the door with their QR pass
Members open their pass in the Timeo app and scan it at your door reader. See what Timeo checks on every scan and what members see when they are refused.
Gym owners, managers and front desk staff · Advance and Team
How to set what the door does when a membership ends
Choose whether the member pass locks the moment a plan ends, keeps working for a few grace days, or always lets registered members in.
Gym owners and managers · Advance and Team
How to set door opening hours for members
Let members through the door only during your opening hours, day by day, while staff can always get in. Works for QR, card and face entry.
Gym owners and managers · Advance and Team
How to add a Timeo Gate reader and change its settings
Register a Timeo Gate wall reader by its serial, connect it with a setup code, then change door hold time, member cards and the logo from the console.
Gym owners and managers · Advance and Team
How to connect a face recognition terminal with the Door agent
Install the Timeo Door agent on a Mac or Windows computer at your gym, pair it with a one time code, and keep your face terminal in sync with Timeo.
Gym owners and managers · Advance and Team
How to see who came through the door with the door access log
Search every door scan by member, date, result and door, open one person's full entry history, and read why a scan was refused.
Gym owners, admins and managers · Advance and Team
How to check in a member at the front desk
Check members in from the Dashboard by name, phone, member ID or a scanned pass. Timeo applies the same rules as the door and logs the visit.
Owners, managers and front desk staff · Every plan (Basic, Advance and Team)
How to give members and staff an NFC card for the door
Link an NFC card or key fob to a member or staff record by scanning it with a USB reader, an Android phone or by typing the card ID.
Gym owners, managers and front desk staff · Advance and Team
How to give staff, coaches and yourself door access
Staff get through the door with an active staff profile plus a face photo or NFC card. Owners need a staff profile too. Set up back of house card readers.
Gym owners and managers · Advance and Team
What to do when a door reader or face gate goes offline
Spot an offline turnstile, Timeo Gate reader or Door agent from the Dashboard alert and the Hardware page, and get members through the door again.
Gym owners, admins and managers · Advance and Team
How to run timed visits and see who is inside now
For study cafes and co-working floors: start a clock when a member scans in, hold their seat, and manage everyone inside from the Inside now board.
Owners and managers of study cafes, co-working floors and hourly venues · Every plan (Basic, Advance and Team)
How to enrol member and staff faces for the face turnstile
Upload face photos for members and staff, let members add their own from the Timeo app, approve submitted photos and replace photos the gate cannot read.
Gym owners, managers and front desk staff · Advance and Team
Other topics
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