How to set up modifier groups.
Modifier groups are the choices a customer makes on an item: sugar level, milk type, extra toppings. Each option can add to or take off the price.
- Who it is for
- Cafe, restaurant and retail owners
- Plan
- Every plan (Basic, Advance and Team)
Create a group and its options
- Open Modifier groups under Catalog in the sidebar.
- Press New group and type a Name, for example Sugar level.
- Set Minimum selections and Maximum selections. A minimum of 1 makes the choice Required; a maximum of 1 means pick one.
- Press Save group.
- In the group, press Add option and type the option Name, for example Less sweet.
- Set Price delta (cents) for options that cost extra (50 adds 0.50), or a negative number for a discount. Tick Preselected by default for the usual choice.
- Press Save option and repeat for every option.
Link a group to products
Groups are linked to products with the product import. Open Products > Import, choose Generic CSV, and add a row with type product_modifier, the product name and the modifier group name (press Load sample to see the layout). Press Preview import, then Apply import.
At the register
When a cashier taps a product with modifier groups, the POS asks for the choices before adding it, and Edit options on the cart line changes them later. Choices print on kitchen tickets and receipts.
What your customers see
- The same choices when ordering from your online menu or a table QR code.
Common problems
- The POS does not ask for my modifiers.
- The group is not linked to that product yet. Link it through Products > Import with a product_modifier row.
- Minimum selections cannot exceed maximum selections.
- Raise Maximum selections or lower Minimum selections so the minimum is not bigger than the maximum.
Related guides
More in Products and inventory, or start with the getting started guide. Still stuck? Contact us.