I do not see Rooms in my menu. Why?

Rooms are for appointment businesses such as salons, spas, clinics and gyms. If your business is in Starter mode, turn it off in Settings > Features to see the full menu.

I deleted a room type. What happened to my services?

The rooms and services lose that type, and those services stop needing a room. Pick a new type on each service under Needs a room.

How to set up rooms for appointments.

Rooms stop two customers landing in one room by mistake. Give each room a type, tell a service which type it needs, and every booking of that service takes a free room of that type.

Who it is for: Owners and managers
Plan: Every plan (Basic, Advance and Team)

Add rooms and link them to services

Open Booking setup > Rooms (gyms: Schedule > Rooms).
Under Room types, click Add room type and name it, for example "Treatment room".
Click New room. Fill in the Name (for example "Room 1"), the Outlet and the Room type.
Set Customers at once: how many bookings can share the room at the same time. Most treatment rooms hold 1.
Repeat for each room.
Open Services, click Edit on a service and choose the room type under Needs a room. Click Save service.

How rooms are picked

Each booking of a linked service takes a free room of that type at the booking outlet, in name order.
In the booking panel you can pick a specific room or Any free room.
If no room of that type is free, the time is not offered and staff see No free room.
On the calendar, use View by with Staff or Rooms to see the day by room.
To keep a room free, for example for a daily deep clean, use Block time on the calendar and choose Room.

Archive a room

Click the room and choose Archive room. It stops taking new bookings; upcoming bookings keep their room. Use Restore room to bring it back.

What your customers see

Nothing changes for customers, except that times with no free room are not offered online.
Staff see the room on each booking and can change it with Change room.

Common problems

I do not see Rooms in my menu. Why?: Rooms are for appointment businesses such as salons, spas, clinics and gyms. If your business is in Starter mode, turn it off in Settings > Features to see the full menu.
I deleted a room type. What happened to my services?: The rooms and services lose that type, and those services stop needing a room. Pick a new type on each service under Needs a room.

More in Appointments and bookings, or start with the getting started guide. Still stuck? Contact us.