Class packs that count down honestly.
Sell packs the way your studio already prices classes, and let every booking and cancellation keep the balance right without a punch card.
Pack balances cause the awkward conversations
A client is sure she has three classes left; your notebook says one. Was the Tuesday she cancelled counted? Did the free trial class come off the pack? For a small yoga or pilates studio, every disputed class feels like a lost client.
Paper punch cards and spreadsheet tallies also hide the money. You cannot see how many prepaid classes are still owed, which packs are about to expire, or who is about to run out and should be offered the next one.
How class packs work in Timeo
A Visit pack holds a number of classes and an optional validity, such as ten classes valid for ninety days. Sell an unlimited membership beside it for regulars, measured in days of access.
Turn on Class bookings use a session from the pack and every booking takes a session off the client’s pack. With Give the session back on, an in time cancel returns it; cancel inside your notice period and the session stays used. Attended and missed classes stay used.
For new clients, Free trial for new members gives one free package of the plan you pick, once per person, so an intro class cannot be claimed twice with a new email. On Advance, Let members share this plan lets a client give a friend classes from their own pack.
Set up your packs
- Open Members > Membership plans and press New plan.
- Pick Visit pack, set Number of visits, a Price and Valid for (days, optional).
- In More features (Settings > Features), turn on Class bookings use a session from the pack and, under Class cancellations, Give the session back.
- Optional: switch on Free trial for new members and choose the Trial plan.
- Under Settings > Automations, switch on Credits running low so clients hear when a pack is nearly used up.
What clients see
Clients see the classes left on their pack and its expiry date in the Timeo app and on your member page, and the balance changes the moment they book or cancel.
Before they confirm a booking, they read the exact cancellation sentence you set, so nobody is surprised when a late cancel keeps the session.
Questions
Does a cancelled class come back to the pack?
Yes, if the client cancels in time and Give the session back is on. Cancelling inside your notice period keeps the session used.
Can I offer a free intro class?
Yes. Free trial for new members gives one package of the plan you choose, once per person, even if they leave and rejoin.
Can packs expire?
Yes. Set Valid for (days, optional) on the plan, or leave it blank for no expiry.
Can a client share classes with a friend?
On Advance, switch on Let members share this plan for a pack. Shared classes come off the buyer’s balance.
Can unlimited members book freely?
Yes. Unlimited memberships keep booking without using sessions.