Let clients pick their bike, bed or mat.
Draw the room once with numbered spots, and clients choose where they will be when they book.
Everyone wants the same spot
In a cycle studio, the front row by the instructor fills first and the bike in the corner by the speaker fills last. Regulars arrive twenty minutes early to claim their favourite, and a newcomer walks into a room with no idea where to go.
Reformer studios have a different version of the same problem: some machines are set up differently, and the instructor wants to know who is on which bed before the class starts, not while everyone is standing around.
Numbered spots on every class
Each room can have a seat layout with numbered spots, for example bikes 1 to 20 or reformers 1 to 8. Classes that use that room let clients pick a spot when they book, and a taken spot cannot be picked twice.
Because the layout belongs to the room, every class template that uses the room gets the same spots. A spot can also be marked out of service when a bike or machine is being repaired.
Rooms are part of the advanced booking tools, so switch those on first. Spot booking is included from the Advance plan.
Set up spot booking
- In More features (Settings > Features), switch on Advanced booking tools so Rooms appears.
- Open Schedule > Rooms, add your room and open Seat layout > Numbered seats to place the spots.
- In Schedule > Class templates, choose that room on each class that uses it.
- Book a test class from the app to check the layout looks right.
What clients see
After choosing a class, clients see Pick your spot with every spot marked Available, Taken or Yours, in a grid or a list. They tap a free one and press Book this spot.
They see You are booked, spot saved, and can use Change spot later if a better one opens up. If two people tap the same spot at once, the second is asked to pick another one.
Questions
Can clients choose a specific bike or reformer?
Yes. With a numbered seat layout on the room, clients pick a free spot when they book.
Can two people book the same spot?
No. A booked spot shows as Taken, and if two people try at the same moment the second is asked to pick another one.
Do I need to set spots for each class?
No. The layout belongs to the room, so every class in that room uses it.
Why can I not see Rooms in my menu?
Rooms is part of Advanced booking tools. Switch it on in More features (Settings > Features).