Let clients bring a friend to class.
A client books for themselves and the friends they are bringing in one go, and the class count stays right.
Friends are how studios grow
The easiest new client is the friend a regular brings along. But when the friend has to download an app, create an account and buy a pack before they can even reserve a spot, half of them give up and the regular comes alone.
The alternative, a message to the studio asking to add one more, ends up as a name scribbled on the class list that nobody counted, and the instructor finds eleven people in a room set for ten.
Guests on the same booking
With group booking, a client adds the people they are bringing when they book. The guests take real spots in the class, so capacity, the waitlist and any spot layout stay accurate.
You set People per class, which counts the client plus everyone they bring across all their bookings for that class. You also decide whether each guest spot costs the client a session credit, or whether guests come free.
Staff can add a guest to a class from the class roster as well, for the friend who turns up at the door with a regular.
Turn on group booking
- Open the Group booking settings under Settings, then General.
- Set People per class to the largest party a client can bring.
- Switch Charge a session credit per guest spot on if guests should use the client’s credits, or leave it off for free guest spots.
- Press Save group booking.
What clients see
When booking a class, clients see Bring guests. They answer Who is coming? and the whole party is booked together.
Their guests hold real places in the class, so a regular and two friends can arrive together knowing there is room for all of them.
Questions
How many friends can a client bring?
You set People per class. It counts the client plus everyone they bring, across every booking they hold for that class.
Do guests use the client’s sessions?
Only if you switch on Charge a session credit per guest spot. Otherwise guest spots are free.
Can staff add a guest at the door?
Yes. Staff can add a guest to a class from the class roster.
Do guests count toward class capacity?
Yes. Every guest takes a real spot, so the class never ends up over its capacity.