A salon loyalty program clients actually use.
Clients earn points on completed visits and purchases, reach tiers that earn faster, and spend their points at the counter instead of collecting stamps.
Why salon stamp cards stop working
Stamp cards sit forgotten in wallets, get lost, or are stamped twice by a friendly receptionist. They reward the cheapest visits as much as the biggest colour bookings, and they tell you nothing about who your best clients are.
Meanwhile the clients who spend the most every month get the same treatment as someone who came once, and there is no simple way to say thank you that does not cost a full discount.
How Timeo rewards salon regulars
Set how many points clients earn for each unit of currency they spend. Points are earned on completed orders and bookings and convert to store credit that is redeemed at checkout. A minimum redemption keeps tiny balances from being spent, and a signup bonus welcomes new members.
Loyalty tiers reward your best clients: a tier is reached at a lifetime points threshold and multiplies how fast those clients earn from then on, with perks you describe shown to members.
Turn on Pay with points at checkout to let clients spend points like cash at the POS, and Member benefits at checkout so points, wallet credit and tier discounts apply at the counter.
Launch your loyalty program
- Open Messages > Loyalty and, under Program settings, turn on Program active.
- Set Points earned per unit of currency, the point value, Minimum redemption (points) and Signup bonus (points), then press Save program.
- Open Messages > Loyalty tiers and add tiers with a name, At lifetime points, Earn multiplier and Perks.
- In More features (Settings > Features), turn on Member benefits at checkout.
What clients see
Clients who sign in to your salon’s page see their points balance, how to earn more and the rewards they can redeem. Tier perks are shown so they know what the next level brings.
At the counter, they can use their points as credit on the bill instead of hunting for a stamp card.
Questions
Do clients earn points on services and products?
Yes. Points are earned on completed orders and bookings, so both services and retail count.
How do clients spend their points?
Points convert to store credit that is redeemed at checkout, and with Pay with points at checkout on they can spend points like cash.
Can top clients earn faster?
Yes. Loyalty tiers are reached at a lifetime points threshold and multiply how fast those clients earn.
Can I give points for signing up?
Yes. Set a signup bonus and new loyalty members start with points.
Can I stop very small redemptions?
Yes. Set a minimum redemption so points can only be spent once they reach that amount.