Every colour formula and allergy, ready at the chair.
Record the formula, the sensitivities and the photos after each visit, and the next stylist sees them on the booking before the client sits down.
What gets lost without salon client records
A regular comes back for a root touch up and her usual stylist is on leave. The formula is in a notebook at another stylist’s station, or in that stylist’s head, and the colour comes out a shade off.
Allergies and scalp sensitivities are worse to lose. A client who reacted to a product last year should never have to remind a new junior, and a patch test noted on paper is easy to miss.
How Timeo keeps salon client history
Each client profile has a Salon client history: add a visit record with the visit time, treatment notes, colour and formula codes, allergies and sensitivities, and product preferences, plus a before photo and an after photo. Records build into a visit timeline.
When a booking is opened, the Customer notes card shows the latest allergies, formula and preferences and the last visit notes, so whoever is on the chair today sees them without opening another screen.
Records are tied to the client, not the stylist, so the history stays with your salon when staff change.
Start keeping records
- Open Customers and select a client.
- In Salon client history, press Add visit record.
- Fill in Treatment notes, Colour / formula codes, Allergies / sensitivity and Product preferences, upload the before and after photos, and press Save visit.
- Next time, open the booking on the Appointments calendar and read the Customer notes card before you start.
What clients see
Clients who sign in to your salon’s page see a Treatment history: the colour, notes and sensitivities from their visits with you. It helps them rebook the same look and reassures them their allergies are on file.
At the chair, they simply notice that the stylist already knows their formula.
Questions
Can I store colour formulas?
Yes. Each visit record has a Colour / formula codes field, and the latest one shows on the client’s next booking.
Can I keep before and after photos?
Yes. Each visit record can hold a before photo and an after photo.
Where do allergies show up?
On the client profile and on the Customer notes card of every booking, so they are seen before the service starts.
Can clients see their own history?
Yes. Clients who sign in see a Treatment history with the colour, notes and sensitivities from their visits.