Coffee loyalty without the stamp card.
Regulars earn points on every cup, top up a wallet that pays for the week’s coffee, and spend it at the till in one tap.
What stamp cards cost a cafe
Stamp cards live in wallets that stay at home, get stamped twice by a friendly barista, and tell you nothing. You cannot see who your daily regulars are or notice when one of them stops coming.
Regulars also want speed. The office worker who buys the same latte every morning does not want to pay by card for every single cup.
How Timeo loyalty works in a cafe
On Marketing > Loyalty you choose how many points a customer earns per unit of currency and what points are worth when redeemed. Points are earned on completed orders and become store credit. A Signup bonus gives new members a head start, and Pay with points at checkout lets them spend points like cash.
Wallet top-up packages let regulars prepay with a flat bonus, and a package can include bonus points or a bonus coupon. Cashiers see the packages at the POS, so a regular can top up while their coffee is made.
Member grades on Marketing > Loyalty tiers reward your most loyal customers with their own discount and points rate. Once Member benefits at checkout is on, grade discounts apply at the counter automatically.
Swap stamp cards for points
- Open Marketing > Loyalty and, under Program settings, set the points earned per unit of currency, Point value (cents) and Signup bonus (points), then press Save program.
- Add one or two Wallet top-up packages for regulars who prepay.
- Set up grades under Marketing > Loyalty tiers if you want a top tier.
- In More features (Settings > Features), turn on Member benefits at checkout.
What regulars see
Regulars see their points and wallet credit in their Timeo account and the top-up packages on their wallet page. At the counter, staff find them and the coffee is paid from credit or points.
No card to forget, no stamps to count, and every top up and redemption is on record for both of you.
Questions
Can I give new customers points for signing up?
Yes. Set a Signup bonus in Program settings and it is awarded when the loyalty account is created.
Can regulars prepay for coffee?
Yes. Wallet top-up packages sell stored value with a bonus, and the credit is spent at the till.
Do points work at the counter?
Yes. With Pay with points at checkout on, members spend points like cash at the POS and in the member app.
Can I pause the program?
Yes. Switch off Program active and earning and redemption stop, while balances stay visible.
Can I sell cafe gift cards?
Yes. Gift cards are issued under Marketing > Gift cards and redeemed at the POS.