A restaurant loyalty program that lives in the POS.
Diners earn points on every completed order, top up a wallet with a bonus, and spend both at your counter without a stamp card in sight.
Why restaurant loyalty cards fail
Paper stamp cards are forgotten at home, faked, or never counted. You have no idea who your regulars are, how often the family that comes every Sunday really visits, or which customers you have not seen in months.
Separate loyalty apps make it worse: the cashier switches screens, the diner has to download something, and points are added only when somebody remembers.
How Timeo loyalty works for restaurants
Marketing > Loyalty sets the program: how many points diners earn per unit of currency, what points are worth, a minimum redemption and a signup bonus. Points are earned on completed orders and convert to store credit that is redeemed at checkout. Turn on Pay with points at checkout to let members spend points like cash.
Wallet top-up packages sell stored value with a flat bonus, and each package can add bonus points or a bonus coupon. Cashiers see the packages at the POS, and members see them on their wallet page.
Marketing > Loyalty tiers sets up member grades, such as a gold grade with its own discount and points rate. Gift cards, under Marketing > Gift cards once Marketing & promotions is switched on in More features, can be issued and redeemed at the POS for birthdays and corporate orders.
Launch your loyalty program
- Open Marketing > Loyalty and fill in Program settings, then press Save program.
- Add Wallet top-up packages on the same page if you want to sell stored value.
- Create member grades under Marketing > Loyalty tiers.
- In More features (Settings > Features), turn on Member benefits at checkout so points, wallet credit and grade discounts apply at the counter.
What diners see
Members see their points and credit on their Timeo account, and active top-up packages on their wallet page. At the counter they pay with points or wallet credit instead of cash.
Every top up and redemption shows up in their history, so nobody has to trust a stamp card.
Questions
How do diners earn points?
Points are earned on completed orders at the rate you set in Program settings, plus any signup bonus.
Can diners top up a wallet with a bonus?
Yes. Create Wallet top-up packages with bonus credit, bonus points or a bonus coupon.
Can regulars get a standing discount?
Yes. Member grades under Marketing > Loyalty tiers carry their own discount, applied at checkout.
Do diners need an app?
They can use the Timeo app or the web. Staff can also find the member at the POS.
Can I sell gift cards?
Yes. Issue gift cards from Marketing > Gift cards and redeem them at the POS.