Personal training packs that count themselves.
Sell PT as a session pack, let each booking take a session off it, and give every coach a simple view of their own students.
PT is the most profitable hour in the gym, and the messiest
A member buys twenty PT sessions, the coach keeps count in a notebook, and three months later nobody agrees whether eight or eleven are left. The member feels cheated, the coach feels unpaid, and the owner has no clean record either way.
Coaches also chase renewals on instinct. Nobody tells them that a regular client is down to their last two sessions until the pack is already empty and the client has drifted to another gym.
PT sessions on the same system as everything else
Create a visit pack for personal training, for example ten or twenty sessions, and a PT service with how many credits each booking takes. Turn on Appointment bookings use sessions from the pack and every PT booking takes its sessions off the client’s own pack, while an in time cancel gives them back.
Each coach is added under Team > Coaches. In the coach view on their phone, a coach sees My students with sessions left and expiry for each, flags clients whose pack is running out, records a session and books the next one.
On the Team plan, commission rules under Reports > Commissions can pay coaches a percentage or a fixed amount for the services they deliver.
Set up personal training
- Open Team > Coaches and press Add coach for each trainer.
- Open Members > Membership plans, press New plan, pick Visit pack and give it a name such as PT 10 sessions.
- Add a PT service under Schedule > Services and set Credits per booking.
- In More features (Settings > Features), turn on Appointment bookings use sessions from the pack.
- Sell the pack at the front desk with Sell plan, or let members buy it in the app.
What members see
On your member page, gym members get a Book a private lesson button to pick a time with a coach. The app shows how many sessions are left on their PT pack after each booking.
If a member has no sessions left, they cannot book until they top up, so the conversation about renewing happens before the session, not after it.
Questions
Can a PT booking take a session off the client’s pack?
Yes. Turn on Appointment bookings use sessions from the pack. Completed and missed sessions stay used, and an in time cancel gives the session back.
Can coaches see only their own clients?
The coach view lists the students assigned to that coach, with sessions left and expiry for each.
Can coaches book the next session themselves?
Yes. From the coach view a coach can book a session with themselves for one of their students.
How are coaches paid for PT?
On the Team plan, commission rules can pay a percentage or a fixed amount per service, and you can see totals per staff member.
What if a client runs out of sessions?
They cannot book another PT session until they buy a new pack, and the coach view marks clients whose pack is running out.