Health declarations signed before the treatment starts.
Know about pregnancy, allergies and injuries before the therapist starts, with a drawn signature and a PDF on the guest’s record.
Clipboards slow down check in and get lost
Most spas hand new guests a paper health form at reception. It is filled in standing up, read by nobody, and filed somewhere you will never find again if a guest later says she told you about her back injury.
Regulars are the other problem: some treatments need a fresh declaration every visit, others once a year, and staff cannot remember which is which.
How Timeo runs consent forms
You build forms in Settings > Consent forms, starting from a template such as Treatment consent, Health declaration or Photo release, or from a blank form. Fields include short answers, yes or no questions, choices and a Body diagram where the guest taps the figure to mark areas, with a note on each mark. Every form ends with the guest’s drawn signature and full name.
Attach a form to the treatments that need it and choose How often: Every visit, Once, or Repeat after a number of days. When a booking needs a signature, staff send the link from the booking, by WhatsApp from your own number or by email, or the guest signs on a device at check in.
If a therapist tries to finish a visit with a form unsigned, Timeo stops with Consent not signed and offers Sign now or Finish anyway, and finishing anyway is recorded.
Set up a health declaration
- Open Settings > Consent forms and press New form.
- Name it and start from Health declaration, then add or change questions; add a Body diagram for massage treatments.
- Under Required before, pick the treatments, and set How often.
- Press Publish. Guests are now asked to sign before those treatments.
What guests see
Guests open a page titled Before your visit, answer the questions, tick I have read and agree, draw their signature and tap Sign and finish. They can then download a copy as a PDF.
At the counter, the form can open on a spa tablet instead; when the guest is done, the page asks them to hand the device back to staff and clears itself for the next person.
Questions
Can guests mark where they do not want to be massaged?
Yes. Add a Body diagram field and guests tap the front or back figure to mark areas, with a note on each mark.
Do regulars have to sign every time?
You choose per form: Every visit, Once, or Repeat after a set number of days.
How does the guest receive the form?
Staff send the link from the booking by WhatsApp from your own number or by email, or the guest signs on a device at check in.
Is there a record of the signature?
Yes. Each signed form is kept on the guest with a PDF copy, and the guest can download their own copy.
What if a therapist forgets to collect the form?
Finishing a visit without it shows Consent not signed with Sign now or Finish anyway, and finishing anyway is logged.