Treatment rooms that never get double booked.
Tell Timeo which treatments need which kind of room. Every booking then takes a free room of that type, held for as long as the treatment really runs.
The room is the bottleneck, not the therapist
A spa with six therapists and four rooms can only run four treatments at once. A paper room sheet or a staff only calendar misses that, and the result is two guests in robes waiting for the same bed while the third room sits empty.
It gets harder with special rooms: one couples suite with two beds, one wet room for body scrubs, a facial room that needs half an hour of cleaning after every peel. Keeping all of that in someone’s head on a busy Saturday does not work.
How Timeo schedules rooms and beds
You add each room with a room type, for example Massage, Couples or Wet room. On every treatment you pick the room type it needs, and each booking of that treatment takes a free room of that type at the booking’s outlet, in name order.
Customers at once sets how many bookings a room holds at the same time, so a couples suite with two beds can take two guests together. Blocked time, such as a daily deep clean, keeps a room free on the hours you choose.
If a treatment has a processing gap, such as a wrap that needs to set, the therapist is free to take someone else while the room stays occupied. On the calendar you can switch View by between Staff and Rooms to see the day from either side.
Set up your rooms
- If Rooms is not in your menu, turn on Advanced booking tools in More features (Settings > Features).
- Open Booking setup > Rooms, create your Room types, then add each room with its type and Customers at once.
- Open each treatment under Booking setup > Services and pick the room type under Needs a room.
- Add blocked time to a room for regular cleaning, then check the day on the calendar with View by set to Rooms.
What guests notice
Guests never pick a room. They book a treatment and a time, and the time is only offered when a suitable room is free, so they are not told at the door that the room is still being turned over.
Couples who book together land in the room set up for two, and nobody walks in on a treatment in progress.
Questions
Can one room hold two guests for a couples massage?
Yes. Set Customers at once to 2 on the couples room and it can take two bookings at the same time.
Do guests have to choose a room when they book online?
No. The booking takes a free room of the right type automatically.
Can I keep a room free for cleaning?
Yes. Add blocked time to the room, for example every day at a set hour, and no booking will take it then.
What happens during a processing gap?
The therapist is free and bookable during the gap, but the room stays occupied until the treatment ends.
Can I see the day by room instead of by therapist?
Yes. The calendar has a View by switch for Staff or Rooms.