Spa gift cards with a balance you can trust.
A spa day is one of the most popular gifts there is. Issue a coded gift card in seconds and redeem it at the counter, in one visit or over several.
Paper vouchers cost spas money
Printed spa vouchers get photocopied, lost and argued over. A guest turns up with a voucher from two years ago, nobody can say whether it was already used, and the receptionist ends up honouring it to avoid a scene in the lobby.
Partial use makes it worse. A gift worth a full day of treatments is often spent across a massage now and a facial later, and a paper voucher has nowhere to record what is left.
How Timeo handles spa gift cards
Each gift card gets a unique code when you save it, with an initial balance, the recipient’s name and email, an optional message such as Happy birthday, and an expiry date if you want one.
When the recipient comes in, the code is redeemed at the POS. Whatever is not spent stays on the card as its current balance, and the transaction history shows every use with the date and the reason.
The list of gift cards shows each one as Active, Used up, Expired or Voided, and you can search by code, recipient name or email, so a question at the front desk takes seconds.
Issue your first gift card
- If Gift cards is not in your menu, turn on Marketing & promotions in More features (Settings > Features).
- Open Messages > Gift cards and press Issue gift card.
- Enter the Initial balance, Recipient name, Recipient email, a message and, if needed, Expires at, then save.
- Copy the code before leaving the page and hand it to the buyer; the full code is hidden on the list afterwards.
What the guest sees
The buyer gets a code to pass on with the gift. The recipient brings it to the spa, and the therapist or receptionist redeems it at checkout.
If the treatment costs less than the card, the rest stays on it for the next visit, and the receptionist can tell the guest the exact balance from the card’s page.
Questions
Can a gift card be used over more than one visit?
Yes. Each redemption comes off the balance, and the rest stays on the card until it is used up or expires.
Can gift cards expire?
Yes, if you set Expires at when you issue the card. Leave it empty and the card does not expire.
How do I stop a lost or copied voucher being used?
Every card has a unique code and a status. You can void a card, and a used up or expired card can no longer be redeemed.
Where is a gift card redeemed?
At the POS when the guest pays.